1 What is "W24H SYSTEM"?
1) The W24H A/S system is for an A/S care to reply to customer's service request within 24 hours from when the site gets an A/S service request from a customer. Through this system, the customer satisfaction can be met up to 100%, and the productivity increase and defective rate decrease are expected.
2 Where should I ask for the price and estimate of a sewing machine?
1) The inquiry on prices and estimation of sewing machines can be made to the Trading Department of the company. Please contact via the following number or email address.
  Tel) 82-32-580-5741
  E-MAIL) sunstar@sunstar.co.kr
3 How to download the Pattern series pattern.
1. It downloads the pattern design.
2. It copies the pattern design to the floppy diskette.
CAUTION : Surely it should copy in the floppy diskette formed newly.
3. It uses by pressing the preferring pattern number after input the diskette in the control box.
4 How to download the Bartack sewingmachine pattern.
1. It downloads the bartack design.
2. It transmits the design by using the SSP Program.
CAUTION : Obviously, it should form the Extensive ROM with the SSP WRITER in case of former products which is made at the sep. 2003.
5 How to download the Button Sewing pattern.

1. It downloads the button sewing design.
2. It transmits the design by using the SSP Program.
CAUTION : Obviously, it should form the Extensive ROM with the SSP WRITER in case of former products which is made at the sep. 2003.

6 How to download the Venthol Sewing design.
1. It downloads the Vnethol design.
2. It transmits the design by using the SSP Program.
CAUTION : Obviously, it should form the Extensive ROM with the SSP WRITER in case of former products which is made at the sep. 2003.
:Be sure to confirm the shape of clamp when you use the Venthol design.
7 How to download the Pattern Tacker pattern.
1. It downloads the Pattern Tacker design.
2. It transmits the design by using the SSP Program.
CAUTION : Obviously, it should form the Extensive ROM with the SSP WRITER in case of former products which is made at the sep. 2003.
8 How to download the Zigzag-P pattern.
1. It downloads the Zigzag-P pattern.
2. It transmits the design by using the SSP Program.